Contact us

Need help?

The best way to reach us is by email.

For repair questions, parts inquiries, or general assistance, please email us and we'll get back to you as soon as possible.


Sending a device for repair?

Please submit a repair request and wait for shipping instructions before sending your device.

USPS
PO Box 325
Cummington, MA 01026

UPS / FedEx
325 Schoolhouse Road
Windsor, MA 01270


How can we help?

NEED A REPAIR?
Submit a request to begin a warranty or non-warranty repair.

LOOKING FOR A PART?
Shop our OEM beyerdynamic replacement parts.

Don't see the part you're looking for? Email us with the part number or description, quantity, and shipping address.