Request a repair

For ALL repairs, please complete the following form:
(SERIAL NUMBER IS NOT A REQUIRED FIELD.)

Warranty Repairs

Please note that the beyerdynamic guarantee does not cover the cost of shipping your device to our facility.

Special Note About Pet Damage:
Devices under warranty that have suffered pet attacks are clearly not due to product defect and therefore should not qualify for warranty repair. HOWEVER… we will extend a ONE TIME courtesy to those with underfed and/or unhappy pets. We will repair your pet-damaged device under warranty ONE TIME ONLY. If your pet does not learn from it’s mistake and continues to damage your device, you will be responsible for any following repairs.

Conference Technology

Please email us at service@consolidatedsoundservices.com

Non-Warranty Repairs

Average LABOR Charges:

  • Headphones - $35 labor charge

  • Gaming Headsets - $50 labor charge

  • Communication Headsets - $50 labor charge

  • Microphones - $60-$80 labor charge

  • For Wireless Microphone Systems and Conference Technology, please email us for an estimate.

Pricing does not include parts.

Flat rate shipping + handling for up to 3 lbs: USA - $18.50 | Canada - $45

Non-Warranty Repair Disclaimer:
Devices left unpaid for 90 days from the date of invoice will become property of Consolidated Sound Services, LLC.

Quotes:
If you would like a quote before we perform any repairs, please email us and we will be happy to provide one. Otherwise, we automatically repair devices that are sent to us for repair. For devices that are out of warranty, you can expect an invoice and payment link upon completion of the repair.

Disclaimer: Consolidated Sound Services, LLC is not responsible for items lost or damaged in the shipping process.